Proactive Commercial IT Management
Unexpected downtime, network vulnerabilities, and hardware degradation disrupt productivity and compromise revenue. JR Tech Support delivers comprehensive, proactive IT governance engineered to keep your corporate infrastructure secure, optimized, and performing at peak capacity.
Our solutions eliminate unpredictable break-fix overhead through continuous automated monitoring, rapid remote remediation, and rigorous security posture enforcement.
Core Commercial Capabilities
Managed Services
Managed Services provides continuous, proactive IT governance through automated Remote Management and Monitoring (RMM) and enterprise-grade Bitdefender antivirus protection. This model tracks endpoint health, applies background patches, and secures your infrastructure against vulnerabilities around the clock to prevent downtime.
Remote Management & Monitoring
Deploy lightweight, secure agents across your entire endpoint fleet to track hardware health, automate software patches, and execute preventative maintenance scripts silently in the background.
Antivirus & Endpoint Security
Centralized threat protection powered by Bitdefender. Real-time behavioral analysis, automated quarantine isolation, and vulnerability patching to mitigate ransomware vectors.
Cloud Infrastructure (365 & Azure)
Expert administration, tenant configuration, identity management, and migration pathways for Microsoft 365 environments and cloud-hosted Azure resources.
JRTS Pulse Alerts
Proprietary automated text and voice calling notification system that instantly alerts your key administrative staff or our engineering desk when critical system failures or high-priority security events occur.
Network Design & Deployment
Network design and deployment delivers custom-built, high-availability physical and wireless network architecture tailored for multi-user offices. This service covers commercial router, switch, and structured cabling installation, enterprise Wi-Fi segmentation, secure VPN setup, and firewall configuration to ensure secure and reliable data transmission.
Network Infrastructure & Architecture
Robust physical and wireless network architecture forms the backbone of commercial resilience. We design, deploy, and maintain high-availability enterprise networking environments tailored for multi-user offices and secure data transmission.
- Commercial router, switch, and structured cabling deployment outside of low voltage requirements
- Enterprise-grade Wi-Fi network segmentation and guest isolation
- Secure VPN architecture for remote workforce connectivity
- Firewall configuration, traffic shaping, and intrusion detection
We actively work to eliminate recurring licensing fees on firewalls and switches by highly recommending a transition from legacy enterprise hardware like Cisco and SonicWall to modern Unifi equipment. For more details on the hardware ecosystem, visit www.ui.com.
Hourly Commercial Care rate is $100 / hour (Onsite 1-hour minimum, remote half-hour minimum, billed in 15-minute increments past minimum).
VoIP Management & Unifi Talk
Seamlessly deploy hardware Unifi phones and manage business communications through UniFi Talk. We handle complete system configuration, extension routing, and provisioning to deliver crystal-clear, reliable corporate telephony without the bloated costs of traditional telecom carriers.
- $9.99 a month per line for up to 3000 minutes
- $25 a month per line for unlimited minutes and softphone capabilities
Note: All pricing is per line not per phone or user pricing.
Commercial Workstations & Hardware
High-Performance Business Workstations: Engineered specifically for heavy administrative loads, accounting software, CAD modeling, and multi-display office environments.
- Hardware Cost + $200 Labor + sales tax
- Professional hardware assembly with rigid component stress-testing
- Enterprise-grade cable management and optimized thermal airflow
- Operating system deployment, domain join, and secure user provisioning
- Optional Windows 11 Professional licensing integration
- Comprehensive 30-day labor warranty backed by full manufacturer hardware warranties
Website Design & Hosting Solutions
Website Design Services:
- $65 / hour (Standard Rate)
What's Included:
- Fully custom website built for your target goals
- Full clean HTML and CSS code architecture
- Domain, DNS, and hosting setup oversight
- Pay-as-you-go support or predictable monthly/yearly subscription options
- Database support backend building & setup
Subscription & Hosting Options:
- 🔹 Pay As You Go: Flexible billing for minor updates or standalone hosting.
- 🔹 Hosting Only: $10 / month for reliable hosting with a 99.99% uptime rating.
- 🔹 Monthly Plan: $30 / month (Includes hosting, DNS, and domain management).
- 🔹 Annual Plan: $300 / year (Best Value — Save $60!).
Demo websites available upon request.
Website design changes post deployment billed at standard hourly rate with half hour minimum charge.
Built on the same high-performance platform as jrtechsupport.net
Corporate IT FAQ
- How does the onboarding process work for new commercial clients?
- We conduct a comprehensive infrastructure audit, deploy our RMM and Bitdefender security agents to your existing workstations, establish baseline telemetry, and align your environment with our operational standards.
- What geographic area do you cover for on-site commercial visits?
- We operate as a mobile field engineering service directly serving businesses throughout the Iron Range, MN region, with travel fees calculated transparently based on distance from Hibbing.
- What payment options are available for business contracts?
- We accept electronic payments securely processed via Zoho Invoices, corporate checks, and structured commercial invoicing terms.